Introduction
This Privacy Policy describes how Capital Car Cleaning Co Ltd (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide when you visit or request a quote through https://capitalccc.co.uk/ (“the Website”). By using our Website or submitting information to us, you agree to the collection and use of information as outlined here.
Data Controller
Capital Car Cleaning Co Ltd is the data controller for the Website.
- Registered in England and Wales: Company No. 05379963
- Registered Address: Hogg Ln, Grays, RM17 5QL
If you have any questions about this Policy or our data practices, please contact us at:
Personal Data We Collect
Information You Provide Directly
When you fill out our online “Get a Quote” form or contact us by phone/email, we collect:
- Full Name
- Email Address
- Full Address
- Business Size (stock estimation)
- Service Type requested
- Valeting Goals
- Budget
How We Use Your Information
We process your personal data for the following purposes:
- To provide and manage valeting services — responding to quote requests and scheduling appointments.
- To communicate with you — sending confirmations, updates, and promotional offers where permitted.
- To improve our Website and services — analyzing usage patterns and optimizing user experience.
- To comply with legal obligations — such as record-keeping under tax and employment laws.
Legal Basis for Processing
Under the UK GDPR, we rely on the following lawful bases for processing your data:
- Performance of a contract: to fulfill your service requests.
- Legitimate interests: to improve our Website and services, provided your rights are respected.
- Consent: where you opt in to receive marketing communications.
Disclosure of Your Information
We may share your information with:
- Service providers who perform functions on our behalf (e.g., cloud hosting, analytics).
- ValetWeb platform operators for booking and operational management.
- Legal and regulatory authorities when required by law.
International Transfers
Your data may be transferred to and processed in countries outside the UK. We ensure that such transfers are made in compliance with applicable data protection laws, using appropriate safeguards.
Data Retention
We retain your personal data only as long as necessary to:
- Provide the requested services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
After these purposes are fulfilled, data will be securely deleted or anonymized.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please email enquiries@capitalccc.co.uk.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Children’s Privacy
Our Website is intended for businesses and adults. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us for deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top. Please review this Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:
Capital Car Cleaning Co Ltd
Email: enquiries@capitalccc.co.uk
Phone: 01375 362 900